Private Policy

Privacy Policy for All Things Natural

Last updated: 18 June 2026

At All Things Natural , we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, join our mailing list, or contact us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

All Things Natural is an online refill and eco-living business based in Ireland.

Business Name: All Things Natural
Owner: Edel Burke
Business Address: Wine St Carpark, Wine St Sligo F91NX57
Email: edel@allthingsnatural.ie

For any privacy-related questions, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal information:

Information you provide directly

Full name
Email address
Phone number
Billing address
Delivery address
Order details
Survey responses
Messages sent through contact forms or email

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Website usage data through cookies or analytics

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Arrange delivery or collection
Communicate about your purchases
Respond to enquiries
Send newsletters and updates (where you have consented)
Improve our website, services, and customer experience
Meet legal, tax, and accounting obligations

4. Legal Basis for Processing Your Data

Under GDPR, we process personal data based on:

Contract

To fulfil orders or provide services you request.

Consent

For example, when you sign up to our mailing list.

Legitimate Interest

To improve our services, customer experience, and business operations.

Legal Obligation

Where we must retain records for tax, accounting, or legal reasons.

5. Mailing List & Marketing

If you subscribe to our mailing list, we may send:

Newsletters
Product updates
Offers or promotions
Important business updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will only send marketing communications where you have given consent or where permitted by law.

6. Payments

Payments on our website may be processed by secure third-party payment providers such as:

Stripe
PayPal
Other approved payment gateways

We do not store full debit or credit card details on our systems.

7. Sharing Your Information

We only share personal information when necessary, including with:

Payment providers
Delivery couriers
Website hosting providers
Email marketing providers
Professional advisers (accountants, legal advisers)

We do not sell or rent your personal information to third parties.

8. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

Remember items in your basket
Understand website traffic
Improve website performance
Support analytics and marketing tools

You can control cookies through your browser settings.

Where required, we will request consent before placing non-essential cookies.

9. Data Retention

We retain personal data only as long as necessary.

Typical retention periods may include:

Order records: up to 6–7 years for accounting/tax purposes
Mailing list data: until you unsubscribe
Contact enquiries: until no longer required for customer support

10. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to certain processing
Withdraw consent at any time
Request data portability

To exercise these rights, contact us using the details above.

You also have the right to complain to the Data Protection Commission if you believe your data has been mishandled.

11. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

Loss
Misuse
Unauthorised access
Disclosure or alteration

However, no internet transmission is completely secure.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

Please review their privacy policies before sharing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

All Things Natural
Email: edel@allthingsnatural.ie
Address: Wine St Carpark, Wine St Sligo